Nothing erodes profits as quickly as undocumented and improperly handled refunds or store credits. This screen provides for thorough documentation of all refunds and store credits, not only to prevent fraud, but also to feed information into an employee-based, store-based, and company-wide database used to make decisions about products, pricing, and policies. A serially numbered store credit slip is printed for the customer and a corresponding store credit record is created which is checked electronically when the store credit is applied by the customer.

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